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KFC Beckton - Gateway Retail Park

One of the worst chicken fillet burger. Completely burned hard like wood. Not taste at all. Chips portion you can counted how fries are there. Very disappointed. Waste of money. On the noting inside at all apart from one dried tasteless chicken.

As usual love Zinger burger and it’s was really tasty. Keep enjoying eating long time.
In our recent visit we found restaurant was clean and tidy. Customer service was amazing and helpful. Staff really help us to choose the best deal.
Highly recommend for quick bite.

The team at this branch are either severely overworked or completely incompetent. A good few times now I’ve ordered food from this branch on Uber Eats and despite my full order on the receipt which they attach to your packaging over half of the items which I are confirmed as per the receipt are simply not even sent… and the items I have received are either wrong or incomplete.

Don’t get me wrong the food tasted nice but when you spend £30-£40 and only receive less than £20 worth of the order is just completely unacceptable.

Realistically, I don’t expect 5 star service from a fast food joint but I do expect KFC employees to be able to read an order when it’s in black and white on the receipt and meet the realistic and to be honest very basic expectation that they ensure customers receive what they’ve paid for.

Will not be ordering from this branch ever again and I advise all who read this to do the same.

Scanned QR code to order table service. But this got stuck at the payment screen and the order wasn’t processed through the system for another 20 minutes. Do not order from table as the Beckton branch doesn’t do table service - not sure why they have QR codes. Upon order was informed that didn’t get any delivery for ketchup, mayonnaise and BBQ sauce. But we saw family (arriving after us) sat near us with plenty of ketchup sachets which they were given. I was told that it was the last box even though we ordered well before. Not sure what was the selection criteria as we struggled with the dry chicken.

Such a bad costumer service , have waited for good 20min . Have ordered 2 filled burger with no salad 1 ketchup another mayo , ketchup was all over the box and burger… also order zinger burger and instead I get filled burger but charged for zinger…. In the order also was 10chicken wings and get only 8… it’s every single time if you order something it’s missing… we are not local there but if I would bring back straight away … don’t waste your time and money better choice other kfc ….

HFA has certified KFC's products in these stores, and the store environments, as halal. KFC has also ensured that the halal certified chicken would also meet the rigorous animal welfare standards employed in the UK, and has consulted leading animal welfare groups about this. KFC insists that all poultry is stunned before slaughter. HFA allows the use of a technique called 'stun-to-stun' - a pain free process that makes the animal insensible to pain and suffering. A verse is also recited from the Quran at the point of slaughter by an appropriate person and the poultry will not come into contact with non-halal meat at any point in the supply chain. KFC only buys high quality, Grade A, farm-assured chicken from trustworthy suppliers, and this will not change.

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