Halal Reviews for Nando's at The O2

Staff at this nandos were incredibly kind and were consistently interacting with a smile on their face and genuine care 🥰 It took a little while to get hold of a water glass but otherwise food was quick and was decent!

It's not the best, to be honest. The AC wasn't working, so everyone was sent upstairs. The staff did not seem very happy and there was a bit of an atmosphere. The chicken was overcooked and dry, and the garlic bread was like cardboard. I think everything had been under the heat lamp way too long. I'll not be rushing back to this one...

On 25/05/23 my family member and I went to Nando’s in O2. We were on table 9 and waited 30 mins and no one spoke to us about the delay. I asked a waitress to call the manager to verify why we are waiting so long and staving. The manager came and explained that he ran out of chicken and is cooking a new batch. We were not happy with the poor level of customer service received. The manager failed to keep us informed that our food would be delayed. The next day I started vomiting and diarrhoea I do not know if the chicken was not properly cooked.

There was not to much going on but our food did take a while and was brought to the wrong table first. Staff was nice and helpful.