Cafe and grill serving homemade Turkish food

TRUVA Cafe & Grill

Great meat quality. We ordered mixed grill which had 5 types of meat and all were delicious and so tender, also ordered lamb chops and humus. Lamb chops were well cooked and delicious. Humus was average quality.
Keep in mind you will be charged %18 tip by themselves, and if paying with card add %2.5 so minimum total %20.

Went to this place for dinner on a weekend. The place got really a good ambience and atmosphere. I have ordered the lahmacun, fried calamari, mixed salad, lamb chops and mixed grill. The food was really good. Kabab were juicy and tender. Overall I had good experience.

As a customer for over 6 years, this was my last time here. Truva has become a terrible place for the value and especially customer service. Beef platter shown in the photo is $24 but portion size is so small! Their prices increased insanely after pandemic for no better reason than that they can. They charge for water & for every other little thing you ask for. I asked for 2 sides of salad and they gave me small portion size for the price. I asked for more salad and was given attitude about it from server. The worst part was when the check came, they placed a service charge for 4 people! I took a look at the menu & it was not written there. I’ve been in the restaurant business before & the minimum number of people needed to add a service charge is 6. That was a bad move from you guys, shame on you. When confronted with why she added that, she said it’s been that way for 2 years. I’ve been here just 2 weeks ago with NO service charge & have been a customer longer than their server employees have been working there. She proceeded to say that even if she removes the service charge it would be the same price with the tip. Tip is never mandatory & it’s up to US to decide how much you get depending on the service we have received.

To management: if you have any backbone & care about customers who made your business in the first place, I strongly advise you to invest in intensive customer service training for your employees because they are lacking.

Excellent food, great service, and the lunch special are great at $16.00 not bad for all the food. I love Turkish coffee I recommend this place. Definitely, I will visit Truva Cafe.

I simply asked for french fries in my sandwich. It shouldn’t be this hard to satisfy clients needs when we pay whatever it is and don’t receive proper care. They forgot to send my bread last time when I ordered, another time was my drinks and so on. I love their menu but their preparation needs to be checked. That one time when they forget my bread I called them and said “ you guys always forget something on my orders and I keep ordering. I won’t be ordering again “ the lady who answered the phone said “ if that’s the case why you are ordering “ not even saying sorry or asking me if i want my bread. How I suppose to eat food with no bread. Definitely this was my last time eating from there. Not recommended for those reasons.

Order from Truva Astoria