Halal Reviews for Royal Chef East Ham

I ordered food from here, the tastewas so pathetic 🤮... Bt the order was also missing. When I called them there one of the staff name safiya or something like that... Was so rude and behaving so unprofessional. She was yelling at me just because I was asking her about the solutions for the missing items. They gave me soup... Which is like there chef is still sleepy 🥱😴.. Onions, capsicums and what not they put there was raw and pathetic in taste.. I am uploading pictures also...

I am writing to express my disappointment with my recent visits to your restaurant. Unfortunately, both experiences were far below expectations in terms of food quality and customer service. During my first visit, I ordered one piece of chicken fry, which turned out to be spoiled. When I raised the issue with the staff, they took the chicken but did not offer any resolution or apology. It was quite an unpleasant first impression. On my second visit, which was today, we ordered two chicken biryanis. While the rice was extremely hot, the chicken pieces inside were cold and seemed old. This clearly indicates poor handling or reheating of food. When we informed the staff, we were told to speak with the chef directly, and the staff member’s rude behavior made the experience even more frustrating. The service was poor, and the food quality unacceptable. As a customer, I expect better hygiene, fresher food, and respectful service — none of which I received.We have been loyal customers since 2022, but today’s experience was extremely disappointing, and we have decided not to return to the restaurant.

Great place to eat an honest no frill meal. Authentic food, good helpful and polite service and clean interior, what else one needs! Great portion size, amazing value for money. This is a place one can eat repeatedly. Takes card, parking can be difficult!

The service is so bad there staff is so unprofessional and the girl safiya was so bad. I don't know how the people like her is doing job in service industry... The people who doesn't understand the basics of service industry. If we talk about food then it was really really below 👇 average... I ordered dosa... The potato filling was remnants I guess...

I had the breakfast deal £6.50. Very filling. Homemade taste which was excellent. Masala tea was tasty too. Highly recommend. It’s very busy usually coming upto lunch.