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Villa Mamas London

🍽 Food: 4/5
🤵🏽‍♂️Service: 3/5
🪑Ambiance: 3/5

📝 Villa Mama’s is a nice reminder of good home food. But I feel like the management has went down post COVID. I’m not familiar with the new staff and its always hard to find assistance. The restaurant is small so I’m surprised why all the staff are in the corner of the room. Anyways, I hope things do get better as I want this restaurant to be known across all Arabs and British customers. But right now, for the price your paying for the service, I’m not happy.

Delicious food, big portions and some unique kind of plates in here although it’s might sound like the typical Arabic kind of dishes but the flavors are well well executed in a unique way only Villa Mamas can provide you with. Loved the outdoor seating in here as inside it felt quite hot, staff were helpful yet can do slightly more smiling :) prices were above average but I found it reasonable for the above average portion size too

Food is nice at this place , no soup options in the starter’s, some on the menu items were not available , the rest of  the selection is okay , staff are average, not too polite with customers, they don’t smile nor cheer visitors , grumpy looking faces , We used this place previously several times , it was better in our early visits .
I think staff require more training .

Never been to a Bahraini Restaurant before, so it might be the best there is, however the food wasn't out of this world. My dish was the Tahcheen which was recommended by the waiter as the best dish on the menu. It wasn't anything like your traditional tagine. It was a rice cake with tasteless chicken flakes inside resembling something that came out of a tuna can! No large chicken pieces, just shredded, and was disappointingly bland. The menu does not describe the chicken as being shredded, half of the dish was left uneaten it was that bad. The lamb shank (Mozart laham) my friends ordered was quite good, although if you order with mashed in potato as one did you will get a better experience as their rice is very average. The Moussaka was the best dish by far. Quinoa Tabbouleh was a decent salad too. The apple mocktail I cannot recommend as it was awful, tasteless and overpriced apple juice with mint added for decoration, I added my friend's sprite to the drink just to add some flavour. The mango and passion fruit mocktail was excellent.

I was bordering on 3/4 stars however the reason they got pushed down to 3 is due to them, on a Saturday night, serving the bills to all the tables without us asking for it, not asking if we wanted desserts before doing so, and at 11pm turning up all the lights to full blast in a not-so-polite gesture basically evicting all their customers! I have never been to a restaurant where I have been made to feel so unwanted at closing time. Most kitchens close at 11pm however it's very normal for your customers to stay on chatting for some time afterwards, as after all, they are there to have a good time, not just eat. The waiters were polite and nobody asked us to leave, however we felt so uncomfortable and subsequently left at 11.15pm, we were the last to leave as all others left immediately after the lights were turned up. Quite an unusual experience and left quite a bad impression. As mentioned service on the whole was good, just this last part of the day could be managed in a better way. Perhaps letting table know that you will close soon and if the customer wants to order a dessert to do so, giving a heads-up so that you are prepared so you can wrap up your conversation or go elsewhere to spend the rest of your Saturday night. Room for improvement here.

I felt the menu was overpriced for what it was, add the 20% service charge, and the lack of etiquette when exiting your customers, 3 stars is generous.

Delicious food, fantastic place, great time. First time in my life I ate lamb and asked for more. Can't wait to come back here.

Order from Villa Mamas Chelsea