Deliveroo UK

Shake Shack Cardiff

Shake Shack in Saint Davids is always a great experience. They serve fries that can compete with the best in the business. We always go for their chicken burgers as they serve Halal chicken. The chicken is battered in buttermilk, making it extremely juicy and tender. It's also great to see them always introducing new, limited edition items to keep things interesting.

Food taste great and was really nice place but small portions and my food was on the counter for 5 minutes while the employees was talking to each other. Other than that nice place.

First and last time we ever eat here. Disgusting food, bit into the burger which I ordered well done and it was completely raw in the middle. Chips were average at best and outrageously overpriced at £30 for 2 burgers and chips and one small tin of pale ale.

Disappointing first visit

First of all been queueing to order the food, get to the till to order. Get told to go and get a table number and order.

Just sat on our table finally and our food arrived within minutes which I was surprised.

The portions are very disappointing and I had ordered the double meister, there is no indication of size of burgers. The cheese&chips were cold and tasteless.

No napkins were brought with the food.
So I asked the waiter if they can bring some.
My napkins arrived by the waiter in  ball as shown in the picture.

Please train your staff for table manners and the kitchen team to not send cold food out.

Won't be visiting again for sure.

Lovely food, although quite expensive, but definitely worth the price. I decided to write this review due to the lovely Owen who works there. He made me laugh, he was chatty, energetic, doing lots, and it really looked like he was enjoying himself. I'd come back just because of him! :)

The chicken we use in our Chicken Shack and Chicken Bites in every UK Shack is halal-certified, including our 2021 festive Black Truffle Chicken item. 

However, we must highlight that we do also sell non-halal menu items in our business - as such, our beef is not halal. We hope this helps but if you have any more questions, please do reach out to us.

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