Fat Stack Harborne

Honestly the most disgusting customer service I have ever witnessed and i have worked in hospitality for 7 years !! I don't normally write reviews but this deserves to be posted so people can know to avoid this horrible restaurant. I ordered the "buttermilk marrinated chicken wings " which were not marinated in anything but what I can assume was curry spices which would be fine if this was advertised and it is not!! I asked for buffalo sauce to be on the wings which there was a few drops and ranch sauce which the man that took my order told me was fine but was told after by who I assume was the manger that they don't actually have the sauce and if they do only put it on the salad and I couldn't have it as a side which begs the question why its on the menu? Disappointing but wasn't to bothered as I was looking forward to the other food I ordered the "dynamite shrimp nachos" but to my disappointment there was no shrimp on my nachos after raising this issue with the man who took my order the rude and aggressive manager once again butted into the conversation that it was the plain nachos I ordered because that was what was on the ticket after telling him that's not what I ordered and that he must of misheard me I said I don't mind and to add the shrimps on top which he refused and told me it was my fault though absolute shock I decided to leave the restaurant and I will not be returning to this restaurant I hope you don't too

Tried to order and although it said clearly on the website 25% off the first order, the offer didn't come off at checkout. I rang the restaurant and was told that the offer had expired as it was only for the month of November! What's the point leaving on your website an expired offer?

Food was really good i had the chicken burger and was delicious 😋 the guy serving me was really nice. I would definitely come again